Shopping Policy

Shopping Policy

ELEANOR ESSENTIALS LLC
Effective Date: October 25, 2024

Welcome to ELEANOR ESSENTIALS LLC! We strive to offer a seamless and enjoyable shopping experience. Please review our Shopping Policy before making purchases on www.eleanores.shop.


1. Ordering Process

  • Browse and add products to your cart.
  • Review your cart and proceed to checkout.
  • Provide accurate shipping and payment information.
  • Once the order is placed, you will receive an email confirmation.

Order Modifications: Once an order is confirmed, changes or cancellations may not be possible. Please contact us immediately for any urgent requests.


2. Pricing and Payments

  • All prices listed on the website are in USD and inclusive of applicable taxes.
  • We accept the following payment methods:
    • Credit/Debit Cards
    • PayPal
    • Other secure online payment options

Your payment information is encrypted and securely processed.


3. Shipping and Delivery

  • We ship within the United States.
  • Processing time: Orders are processed within 2-3 business days.
  • Delivery time: Standard delivery takes 5-10 business days depending on location.

Shipping Costs: Calculated at checkout based on order weight and delivery address.


4. Damaged or Lost Items

If you receive a damaged product or your order is lost during shipping:

  • Contact us at info@eleanores.shop within 5 days of delivery.
  • Provide photos of the damaged item (if applicable) and order details.

We will work to resolve the issue promptly.


5. Customer Support

For order tracking, inquiries, or assistance, contact us:

ELEANOR ESSENTIALS LLC
info@eleanores.shop
Phone: (341) 336-6538
Address:200 Topeka Ave, San Francisco, CA 94124


Thank you for shopping with ELEANOR ESSENTIALS LLC. We appreciate your trust and support!

Website: www.eleanores.shop

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