Shopping Policy
ELEANOR ESSENTIALS LLC
Effective Date: October 25, 2024
Welcome to ELEANOR ESSENTIALS LLC! We strive to offer a seamless and enjoyable shopping experience. Please review our Shopping Policy before making purchases on www.eleanores.shop.
1. Ordering Process
- Browse and add products to your cart.
- Review your cart and proceed to checkout.
- Provide accurate shipping and payment information.
- Once the order is placed, you will receive an email confirmation.
Order Modifications: Once an order is confirmed, changes or cancellations may not be possible. Please contact us immediately for any urgent requests.
2. Pricing and Payments
- All prices listed on the website are in USD and inclusive of applicable taxes.
- We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Other secure online payment options
Your payment information is encrypted and securely processed.
3. Shipping and Delivery
- We ship within the United States.
- Processing time: Orders are processed within 2-3 business days.
- Delivery time: Standard delivery takes 5-10 business days depending on location.
Shipping Costs: Calculated at checkout based on order weight and delivery address.
4. Damaged or Lost Items
If you receive a damaged product or your order is lost during shipping:
- Contact us at info@eleanores.shop within 5 days of delivery.
- Provide photos of the damaged item (if applicable) and order details.
We will work to resolve the issue promptly.
5. Customer Support
For order tracking, inquiries, or assistance, contact us:
ELEANOR ESSENTIALS LLC
info@eleanores.shop
Phone: (341) 336-6538
Address:200 Topeka Ave, San Francisco, CA 94124
Thank you for shopping with ELEANOR ESSENTIALS LLC. We appreciate your trust and support!
Website: www.eleanores.shop